Frequently Asked Questions

Everything you need to know about your Superlove Hair journey.

What is the quality of Superlove Hair extensions?

We exclusively offer 100% premium human hair. Our extensions are meticulously sourced to ensure the cuticles remain intact and aligned, resulting in long-lasting shine and a tangle-free experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on your location and customs processing.

Can I heat style my Superlove Hair?

Yes, because our hair is 100% human hair, you can curl, straighten, and blow-dry it just like your own. We recommend using a heat protectant spray to maintain the longevity of the strands.

What is your return policy?

We offer a 30-day return policy for items in their original, unopened packaging. For hygiene reasons, we cannot accept returns on hair that has been worn, brushed, or had the security seal removed.

How do I choose the right shade?

We offer a digital color matching service! You can upload a photo of your hair in natural lighting to our website, and our specialists will recommend the perfect match for a seamless blend.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through services like Afterpay and Klarna.