Returns & Exchanges
At Superlove Hair, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unused condition with all packaging intact.
Initiate Your Request
Contact our customer support team via email or our contact form with your order number and reason for the return to receive a Return Authorization.
Prepare Your Package
Ensure the hair extensions or beauty products are in their original state, including all tags and hygiene seals, and pack them securely in the original box.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Your Refund
Once our quality control team inspects and approves your returned items, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing